Introducing Our Mobile Jewellery & Watch Repair Service

When the idea came to bring our services to the comfort of home, we had no idea just how heartwarming it would be! 

We strive to make expert repairs accessible like through our trusted services at select London Drugs locations in BC and Alberta, and our convenient Canada-wide mail-in watch repair program. But now, we’re excited to introduce something entirely new: 

Mobile Jewellery & Watch Repair Service. This initiative brings expert watch and jewellery specialists directly to seniors’ residences, group homes, hospitals, and community centres across the BC Lower Mainland and Vancouver Island. 

This idea was inspired when we were invited to offer a “Time & Treasures” workshop at Sunrise Senior Living in Lynn Valley. Residents and their families brought in cherished watches and jewellery for cleaning, repair, and battery replacements, all right there in their community home space. 

More Than Repairs: The Emotional & Practical Benefits of Watch and Jewellery Restoration

One especially touching moment came from Della, the matriarch who co-founded our company with her husband in 1979. As she watched her treasured items being cared for, she shared stories, lit up with memories, and reminded us that these items are more than just accessories; they’re part of someone’s life story. 

That experience showed us a few things: 

  • Emotional connection: Jewellery and watches often hold powerful stories, like life milestones, anniversaries, family heirlooms, etc. They often remind us of important people in our lives, and we love to hear the stories.  
  • Improved accessibility: Many seniors and residents in group homes or assisted care facilities have meaningful pieces, but getting to a store isn't always easy or preferable for them, or for their families and staff. We remove that barrier by bringing expert service directly to them. 
  • Community building: These mobile workshops foster shared experiences. Residents chat, staff lend a hand, families join in. It's more than repair, it's interaction, connection, and joy. 
  • Preservation of value: Regular care and maintenance prevent bigger issues down the line, protecting both sentimental and monetary value. 

L-R: Candice Johnson from On Time Service Corp., Della, and Lisa Warren of Sunrise Senior Living. 

It’s a reminder that watch and jewellery restoration aren’t just about making something look new again; it’s about preserving the moments and memories that make it meaningful. 

What Our Mobile Service Includes

Our goal is to make expert jewellery & watch care as convenient as possible. The services we bring onsite include: 

  • Watch battery replacement  
  • Watch band/bracelet adjustments 
  • Minor jewelry repairs  
  • FREE jewelry cleaning  
  • Jewelry and watch cleaning and polishing  
  • Advice on maintaining your treasures for longevity 

Book Your Own Jewellery and Watch Repair Workshop

Let’s schedule a workshop, and make treasures shine and create a meaningful, engaging experience together.  

If you run a business or organization (seniors’ residence, hospital, group home or community centre, etc.) in the Lower Mainland or Vancouver Island and you’d like to bring our mobile jewellery & watch repair service to your location, get in touch today.  

Schedule a 2-hour Watch & Jewellery Service Event: 

  • Tell us: facility name, location, preferred date, estimated number of participants/items 
  • We’ll follow up with availability, cost‑estimate and any preparatory guidelines 
  • Once scheduled, we’ll send a confirmation and our technician will arrive fully prepared 

Let us bring expert watch & jewellery care directly to your residence or community centre where we’ll help make memories shine, restore treasures and spark conversation. 

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