With our exclusive online service, you can get an instant quote, print your shipping label, and watch your timepiece’s journey unfold from the moment it leaves your hands to the moment it’s returned, fully restored. Every step—shipping, tracking, payment, and repair updates—lives inside our sleek, one-of-a-kind web application. It’s everything you need, all in one place, built for watch owners who expect nothing less than precision and convenience.
The only time you’ll need to leave home is to drop your watch at FedEx—and even that’s easy. Your instant quote includes fully insured shipping, and we provide a pre-paid label so all you have to do is hand it over at your nearest FedEx location.





Our watch repair experts are certified by some of the world’s most prestigious brands, ensuring every service meets the highest standards. Trusted by top watch manufacturers, we deliver precision, care, and craftsmanship you can count on.
“Went to HBC metrotown watch repair on a busy Sunday for a battery change/sizing. The young lady was quick, proficient, and very nice to talk to. I will definitely be back in the future for all watch services.”
“Awesome experience. The staff is really professional and friendly. The turnaround time is also really fast. Will definitely recommend them for any sort of repairs to jewellery etc.”
“The wizards at On Time Service fixed an old watch I had had sitting in a drawer at home for 20 years - and they did it in no time at all and for an extremely reasonable price. Five stars all the way!!”