Mobile Jewellery & Watch Repair


We bring expert watch and jewellery care directly to group homes, seniors’ residences, hospitals, and community centres.

Bringing Time and Shine Back to the Community

Many people hold on to meaningful pieces (a parent’s wristwatch, a wedding band, a favourite bracelet, etc.) that have been waiting years for attention. Our mobile service helps bring those memories back to life, right where you are.

Expert Service, Right Where You Are

Our certified watchmaker and jewellery technician provide on-site:

  • Watch battery replacements – fast, safe, and done right

  • Band adjustments & sizing – comfortable, secure fit every time

  • Full diagnostics & repair estimates – for mechanical or quartz watches

  • Jewellery cleaning & polishing – restore brilliance to well-loved pieces

  • Clasp & link repairs, stone tightening, ring sizing, and more

We use professional tools, quality materials, and the same care you’d expect from a traditional repair shop — without anyone having to leave home.

 

Contact Us for More Info, or to Book Your Mobile Service

Perfect for Group Settings

Our visits often become community events. Residents and staff gather to share stories behind their cherished pieces while we restore them to working or sparkling condition. It’s more than a repair; it’s a meaningful connection.

 

We currently service the following organizations on Vancouver Island and BC's Lower Mainland:

  • Retirement and assisted living communities

  • Group homes

  • Hospitals and rehabilitation centres

  • Community and wellness organizations

 

Our Happy Customers

We've been servicing Canadians across the retail landscape since 1979. We strive to complete all watch and jewellery service and repairs in a timely manner, and ensure that each cherished treasure in our care is returned in even better condition than we received it.
Focused Businessman on His Morning Routine
Kyle Peters

“Went to HBC metrotown watch repair on a busy Sunday for a battery change/sizing. The young lady was quick, proficient, and very nice to talk to. I will definitely be back in the future for all watch services.”

Abhinav Gautam

“Awesome experience. The staff is really professional and friendly. The turnaround time is also really fast. Will definitely recommend them for any sort of repairs to jewellery etc.”

Don Falconer

“The wizards at On Time Service fixed an old watch I had had sitting in a drawer at home for 20 years - and they did it in no time at all and for an extremely reasonable price. Five stars all the way!!”

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