Watch Repairs & Services

Is your watch running fast, slow, or not at all? If it’s been more than five years since your last service, it’s time for a professional evaluation. We provide expert watch repair and movement services to restore timekeeping accuracy and performance.

We service all major movement types:

• Manual: Hand-wound watches powered by the crown

• Automatic: Self-winding, motion-powered movements

• Quartz: Battery-powered watches

• Chronographs & Stopwatches: Multi-function timepieces

• Dual Display & LCD: Analog-digital combinations (e.g., Seiko)

• Pocket Watches

• Retrofitting & Movement Exchange: Convert mechanical to quartz or replace outdated quartz systems

Our Process:

Every watch movement service includes:

1. Diagnosis – Full inspection of internal components and functions

2. Cleaning – Ultrasonic and manual cleaning of all parts

3. Reassembly – Including seal replacements for water and dust protection

4. Lubrication – Precision oiling to manufacturer standards

5. Quality Assurance – Final testing to ensure your watch is accurate, secure, and ready to wear

We restore watches to peak performance—on time, every time.

The stem and crown are essential for setting your watch. When damaged, they can compromise not only time-setting but also your entire movement - allowing in air, dust, and moisture that can lead to rust and costly internal damage.

Common causes of stem and crown damage include:

• Forcing the stem or crown

• Leaving it open between settings

• Excessive pressure or misuse

• Dropping or knocking the watch

Our certified technicians perform precise watch stem and crown repairs or replacements to restore full functionality. Whenever possible, we recommend a full movement service to ensure long-term performance and to qualify for a full warranty.

Our Process Includes:

1. Careful disassembly and movement inspection

2. Replacement with brand-approved stem and crown parts

3. Reinstallation, testing, and resealing

4. Final quality assessment and timekeeping check

If additional issues are found during your service, we’ll contact you with recommendations before proceeding. For expert watch repair in Canada, trust the team that’s been doing it right for decades.

Give your timepiece the attention it deserves with expert watch dial and hand repair services. The dial is the face of your watch—and when it’s scratched, faded, or damaged, it can make the whole piece feel worn. Our technicians can restore its appearance and function with precision refinishing, surface treatments, and component replacement.

Watch Hand Services:

• Refinishing to manufacturer specifications or custom requests

• Surface treatments and re-plating

• Repair, replacement, and re-securing

• Hand repainting and alignment

Watch Dial Services:

• Surface refinishing and detailing

• Marker repair and replacement

• Treatments to restore original appearance

Whether you’re looking to refurbish your watch or restore a cherished timepiece to its former glory, we’ll make sure it looks—and works—like new.

Your watch crystal is more than just a window—it’s the first line of defense for your timepiece. Daily wear, accidental bumps, and tough environments can scratch or crack the surface, affecting both appearance and performance. A damaged crystal can let in moisture or debris, risking rust and internal damage.

Our watch crystal repair and replacement services restore clarity and protect your watch’s movement for the long term.

We Service:

• Glass crystals

• Plastic crystals

• Mineral crystals

• Sapphire crystals

Every crystal replacement is done with precision, following the same care and inspection process as our movement services. We ensure a perfect fit and finish before reassembling your watch—because protecting the face protects the function.

A dead battery turns your favorite watch into just another accessory. Whether it's been sitting idle or simply ran out of power, we’ll get it ticking again—often with same-day service.

We use high-quality, Swiss-made Renata watch batteries to ensure long-lasting performance and precision.

We Replace:

• Silver Oxide Batteries

• Lithium & Dual Cell Batteries

• AA, AAA, C, D, and N Batteries

• Battery Removal Services

While DIY battery swaps are tempting, improper tools and technique can damage the case, crystal, or movement. Skip the risk—our experts provide quick, careful watch battery replacement that protects your timepiece.

Bring your watch to On Time, and we’ll have it running right—no videos, no guesswork, just expert care.

A damaged or outdated band can leave your watch unwearable—or just not your style. Whether you need a functional fix or a fresh look, our watch band and bracelet resizing & replacement services help bring new life to your timepiece.

We offer a wide selection of high-quality bands and bracelets to suit every preference:

• Metal Bracelets (with buckle or expansion options)

• Genuine Leather Straps – including Hirsch (Made in Austria)

• Original Brand Watchbands (manufacturer-direct)

• Custom Leather Bands

• Custom Hirsch Orders

• Ceramic Bracelets

Our expert technicians handle each replacement with precision and care, and we can accommodate custom watch band orders to match your exact vision.

Whether you’re repairing a well-worn favorite or upgrading your style, we’ll make sure your watch is ready to wear—beautifully and securely.

No watch is fully waterproof—only water-resistant to a rated depth, and even that protection fades over time. Small issues like a worn O-ring, open stem, or hairline crystal crack can allow moisture in and lead to serious internal damage.

Most manufacturers cover water resistance for just one year, knowing wear and use can compromise it quickly. That’s where we come in.

Our watch waterproofing and water resistance testing services help prevent rust, movement failure, and costly repairs—especially if your watch is more than a year old or has taken a hit.

Our Process Includes:

• Condition check to ensure watch is safe to test

• Air pressure testing to confirm depth rating

• Full technical inspection

• Stem, crown, and crystal integrity review

• Repairs to restore resistance if needed

• Final testing to validate water resistance

Before you swim, shower, or dive—make sure your watch is ready. Let On Time Service protect your watch from water damage with expert care and certified testing.

Not every watch needs a full overhaul—sometimes a few small adjustments are all it takes to bring your timepiece back to life. Our quick watch services are designed to keep your watch looking great and functioning smoothly, without the need for a full movement service.

We Offer:

• New buckles and silicone keepers

• Extra links and bracelet adjustments

• Ultrasonic case and bracelet cleaning

• Case and bracelet polishing

• Repaired pushers, clasps, and dial feet

• Spring bar replacement

Whether you need a simple watch tune-up or expert advice on more extensive repairs, our certified watchmakers deliver the same precision and care every time. Visit On Time for fast, trusted watch repairs, service, and maintenance - and fall in love with your watch all over again.